Frequently Asked Questions

Can I change my reservation?

We are happy to accommodate reservation changes based on vehicle availability and other factors. If the rental period is being reduced, the cancelation policy will apply.

Do I need my own insurance?

Yes, proof of automobile insurance is required. In some cases, we will need to verify specific coverage limits before confirming a reservation.

Is there a security deposit required?

A deposit authorization is required for all rentals. Up to one week prior to the reservation, the amount is authorized to the renter’s credit card.

The deposit authorization amount will be released after the end of your rental and post vehicle inspection, less any incidentals, reservation changes, or repairs.

Is a credit card required?

Yes, all payments must be made with a credit card in the renter’s name.

Is smoking or vaping allowed?

Smoking or vaping of any kind is prohibited and a cleaning fee will apply for violations.

Do I need to refill the fuel?

Refilling the fuel tank is not required before return of the vehicle and we do not penalize you for it. We are happy to refill the tank and a rate that is at or likely just below the current market cost and do not add any charges for this service.

What grade fuel is required?

All vehicles require premium (91 octane) fuel. Damage and repair fees can apply if a lower grade of fuel is used.

What is the minimum age allowed?

The minimum age is 25 years old. A young driver fee will apply for renters aged 25-29 years old.

What is the cancelation policy?

Days before reservation startRefund amount
more than 14100%
3 to 1450%
less than 325%

Are there mileage limits or charges?

The following limits are included without charge:

Per day150 miles
Per week500 miles
Per month1000 miles

Overage amounts will be charged at $1 per mile.

What is the minimum and maximum rental period?

The minimum rental period is 2 days.

The maximum rental period is 30 days.

What is availability and pricing?

Availability and pricing can be found by searching for your preferred dates booking page.